Foundations of Operations Management introduces the elements associated with the design and operation of a service organization and the integration of these elements within the overall corporate strategy. Contemporary issues covered include operations in global markets, designing and controlling the service process and planning for operations.

Fall 2008 Tuesdays 1-2:50 PM, Markstein Hall 125, CRN 41284
Instructor: Jim Hamerly email, photo, schedule, more about Jim
office: Markstein Hall 422e
Syllabus in Word, HTML, and PDF formats
Class Presentations (published in advance of class each week)

Prerequisites: A working projector. A good professor. Good students, willing to work. Positive attitude, good sense of humor. Experience making spaghetti dinners will help, but is not a prerequisite. Read what other students have said about this course here and here.


The works included here are Copyleft by Jim Hamerly, free for use, and requiring that all modified versions of content to be free as well.
This material is not copyright, a free society relies upon full access to, and the free exchange of, ideas and information.

last update: May 21, 2008 "A projector, a projector, my kingdom for a working projector!"